Write to us
Write to [contact email address]. We reply in English or French.
For a quick answer, include
- the app version, shown in Settings › About;
- your phone and its Android version;
- what you were doing, what you expected and what happened.
Don’t send a GPS track unless we ask for one: it reveals the places where you paddle.
Frequently asked questions
Does Compaddle work without a signal?
Yes. Recording, the track and the statistics all work offline. Only the summary’s base map and the weather need a connection; without one, the track is shown on a simplified map.
Does recording continue with the screen locked?
Yes. Once the outing has started, Compaddle keeps recording with the screen locked and the app in the background. On Android, a notification stays visible while recording.
Which craft are supported?
Paddleboard, kayak, canoe, packraft and surfski. Each craft has its own illustration and its own paddler on the home screen.
Can I export my tracks?
Yes: each outing as GPX, your statistics as CSV, and a full backup you can restore on another phone.
Do I need an account?
No. There is no account and no sign-up. Your data stays on your phone and we never receive it.
How much does Compaddle cost?
Nothing. The app is free, with no ads and no in-app purchases.
What about iPhone?
Compaddle launches on Android first, through Google Play. An iPhone version is planned next.
Erasing your data
Everything is on your phone. To delete it all, open Settings › Your data › Erase local data, or uninstall the app. Export a backup first if you want to keep your outings.